Privacy Policy for Advanced Electric
Our website address is: https://advancedelectric.co.za.
Information We Collect
We collect personal information when you interact with our website, such as when you make a purchase, leave a comment, or contact us for support. The types of personal data we collect may include:
- Name
- Email address
- Contact details
- Shipping and billing information
We also collect information about how you interact with our website using cookies (see below).
Cookies
We use cookies on our website to enhance your user experience. A cookie is a small file placed on your device that helps us analyze how you use the site. These cookies can be used to save your preferences and improve the functionality of our site. If you leave a comment on our site, you may opt to save your name, email address, and website in cookies for your convenience. These cookies will last for one year.
You may choose to disable cookies through your browser settings, but this may affect your ability to use some features of our website.
Embedded Content from Other Websites
Our website may contain embedded content (e.g. videos, images, etc.) from other websites. Embedded content behaves the same way as if you visited the other website directly. These third-party websites may collect data about you, use cookies, or track your interaction with their content. We are not responsible for the privacy practices of these third-party websites.
How We Use Your Information
We use your personal data to process orders, provide customer service, and improve our website. Your personal information may also be used for marketing purposes, but we will only do so with your consent.
Who We Share Your Data With
We do not sell or rent your personal data to third parties. However, we may share your information with trusted service providers who help us operate our business, such as:
- Payment processors
- Shipping companies
- Customer support platforms
These third-party providers are obligated to keep your data confidential and secure.
How Long We Retain Your Data
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy, including for legal or accounting purposes. For example, we may retain transaction records for up to five years as required by South African law.
Your Rights Over Your Data
Under South African law, you have the right to request access to the personal data we hold about you. You may also request corrections or deletions of your data, provided it is not required for legal reasons. To make such requests, please contact us at info@advancedelectric.co.za.
Data Security
We are committed to protecting your personal data. We implement reasonable technical and organizational measures to ensure the security of your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We reserve the right to update or change this privacy policy at any time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.
Contact Us
If you have any questions or concerns about how we handle your personal data, please contact us at:
Email: info@advancedelectric.co.za